Shipping policy
Supported shipping service for the following areas or countries:
- North America: United States, Canada, Mexico
- Europe: Denmark, France, Germany, Hungary, Iceland, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Romania, Sweden, Switzerland, United Kingdom (UK)
- Asia & Oceania: Australia, Hong Kong, Israel, New Zealand, Kuwait, Saudi Arabia, United Arab Emirates (UAE)
Notes:
- Hawaii, Alaska, and Puerto Rico are available to ship.
- PO Box or APO address is unavailable now.
Shipping Fee:
We offer free shipping for order amount over $500. For order amount under $500, the shipping rate is $40 on each order.
It also applies to the orders from other supported areas and countries in the world as listed above.
Standard delivery time:
We may ship your order out from our warehouse within 1-3 business days after your purchase.
Standard shipping times vary depending on your specific locations. Here is a list of the estimated transit time after shipping for major countries and regions:
| Countries or regions | Transit Time | Shipping Methods |
| United States/ Canada/ Mexico | 10-24 business days | Ocean Shipping/ FedEx/ UPS/ DHL |
| Denmark/ France/ Germany/ Hungary/ Iceland/ Ireland/ Italy/ Netherlands | 4-11 business days | FedEx/ UPS/ DHL |
| Norway/ Poland/ Portugal/ Romania/ Sweden/ Switzerland/ United Kingdom (UK) | 4-10 business days | FedEx/ UPS/ DHL |
| Hong Kong | 3-7 business days | FedEx/ UPS/ DHL |
| Australia, New Zealand | 4-10 business days | FedEx/ UPS/ DHL |
| Israel, Kuwait, Saudi Arabia, United Arab Emirates | 4-8 business days | FedEx/ UPS/ DHL |
Expedited shipment
We will prioritize your order and provide expedited shipment on most items if requested. Usually the order will be able to reach to your destination within 2-5 business days via DHL, FedEx or UPS. For expedited shipping fee and cost, please reach out to us at info@lightige.com and we will quote and send you an invoice for more details.
Taxes & Duties
Taxes & duties fees are not included on every order and you will be repsonsible for the practical cost. They may be charged once the parcel arrives at the destination states or country. These charges are determined by the customs office of the specific destination. We advise that you can reach out to the your customs department to know more.
Order Tracking
A shipping confirmation is emailed to you through our service email at info@lightige.com as soon as your purchase has been shipped, which will allow you to track the order status of your shipment.